ShareRight 2.4

ShareRight is a network administration tool providing detailed analysis of all file shares on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes.

See also: shareright, CITSL, network, VNC, share, sharing, permission, rights, access, security manage, administrator, domain

HelpDesk CDRepairs 4.002

CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

See also: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

HelpDesk CDCorporate 4.001

CDCorporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

See also: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk

Instant Housecall Remote Support 3.4

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

See also: remote support, remote control, remote access, remote desktop, vnc, remote assistance, House call, Housecall, logmein, webex, pcanywhere, gotomypc, help desk, helpdesk, firewall, ultravnc, tightvnc, realvnc, router, nat, port forward, radmin

HelpBox 3.6

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

See also: Help desk software, web based help desk, helpdesk

VerifyMyPC 2.5

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.

See also: helpdesk, computer changes, technical support

PC-in-IE 3.1

Access your computer connected to the Intranet/Internet via Internet Explorer from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files from your home or office computer while on road.You can see the desktop of your Host-side PC and using your keyboard and mouse launch applications,read e-mails and edit documents as if you were directly working on that computer.

See also: remote desktop, remote control, remote access, remote pc, remote screen

logonmypc 3.6

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.

See also: PC remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, VNC, VPN alternative, remote email access, file transfer pass through firewall, web service, free download software, gotomypc alternative

Public Folder HelpDesk for Outlook 8

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.

See also: Helpdesk, Outlook, Issue Tracking

MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: systems management, remote control, help desk, helpdesk, WMI, WOL, shutdown, Registry, network management, network admin, registry editor, inventory, reporting