ihelpcenter 3.1 ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com. See also: PC remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, VNC, VPN alternative, remote email access, file transfer pass through firewall, web service, free download software, gotomypc alternative |  
| logonmypc 3.6 LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. See also: PC remote control software, pc anywhere, pcanywhere alternative, online help, customer support, remote help, VNC, VPN alternative, remote email access, file transfer pass through firewall, web service, free download software, gotomypc alternative |
| AliveChat 3.4.0 AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools. See also: live chat software, live chat support, live support, live help, customer service software, crm, chat technical support, free live chat software, free live support chat software, live chat software, live customer service chat, liveperson, humanclick, boldchat |
| SRM Help Desk 2005 1.0 A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. See also: Help Desk, Customer Support, CRM, IT Help Desk |
| Problem Solved 4.6 Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. See also: Help Desk, Web enabled help desk, customer support, inventory |
| AccessAble Help Desk Pro Edition 2.55 A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. See also: help desk, computer inventory, web enabled help desk, support requests, customer support |
| Been There Done That 2006 Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. See also: customer support, IT help desk, help desk, computer inventory |
| FAQ Organizer Deluxe 2.5 FAQ Organizer Deluxe is a database management system for recording, organizing, and managing frequently asked questions. FAQ Organizer software is easy to use and very intuitive. Print FAQ reports. Generate FAQ web catalogs. Quickly find information using flexible search and filter options. View data in tables, regular forms, or browser. Send emails with FAQ records or reports from the program. Create customized FAQ database solutions. See also: faq software, frequently asked questions, faqs, faq management, customer, support |
| ProvideSupport: Live Chat for Website 3.2.4 Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial. See also: live chat software, live support live help chat software, live assistance, livechat, livehelp, livesupport, helpdesk, live help desk application, live customer support, customer service software, visitor monitoring, website, web site, push web pages |
| LBE Desktop Helpdesk 4.0.155 Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking |
| LBE Web Helpdesk 4.0.104 Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. See also: web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking |
| Chat Interface for Operator 1.4 Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial. See also: customer service, online chat live chat software, live support chat software, live assistance, visitor monitoring, customer service software, web site chat, web chat, live chat, sales chat, support chat, customer chat, visitor chat, live help |
| Help Desk-99 4.0.163 Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking |
| CRM-Express 2.1.0.0 CRM-Express is the latest in CRM (Customer Relationship Management) software from CRM-Express Software. CRM-Express is the central integrated application from which you Manage Information, Communication, Contacts and Sales See also: CRM, customer management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management, contact relationship management, invoice, order, quote |
| CRM-Express Standard 3.07 CRM-Express Standard Edition is a low-cost high quality CRM program. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express Standard Edition is a single-user version. The Professional version is available as a multi-user networked version. See also: crm software, CRM, contact management, customer relationship, customer relationship management, crm online, crm software, marketing automation, customer support, contact management, contact relationship management, invoice, order, quote |
| Contact Organizer Deluxe 2.5 Contact Organizer Deluxe is a flexible contact management software for Windows users. Our contact software solution gives you an easy way to gather and organize information about all your business contacts: main contact information, business/account information, related contacts information, history of all activities, contact notes, and more. See also: windows, contact manager, software, contact management software, contact management, contact software, contact manager, database, contact manager software, customer relationship management |
| Web Stats 2003 1.92 Web Stats 2003: a powerful, fast and easy-to-use web log analyzer that
generates the "who, what, where, and how" of your web site's traffic.
It displays the number of visitors, the number of unique IP addresses
the amount of bandwidth used, and the number of hits the site
received, the day of the week, and the hour of the day. See also: webtrends, webhits, hits, trends, web analyze, web analyse, faststats, web, statistics, webstats, webtrends, stats, free, software, statistics, visitor, site stats, customer statistics, internet stats |
| Business Letter Professional 2007 6.2 Includes more than 1000 typical business letter templates. With this software, you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters directly. See also: Sales, Cooperate, Apology, Complain, Finance, Accounting, CEO, HR, service, customer, secretary, accountant, consultant, businesses, home, manager, marketing, software, making, letter, Marketing, Legal |
| VisNetic MailFlow 3.0 An easily implemented, economical and comprehensive centralized mail management and archive system. It allows emails coming in from customers to be automatically handled and routed to the appropriate employees for prompt attention. Includes tracking and search features as well as a standard response library and alerting system. See also: Email, e-mail, email response management, email archive, customer relationship management, CRM, collaboration |
| Sevana Shopping Cart Analyzer 1.2 Sevana Shopping Cart Analyzer is a perfect tool for the so called Market Basket Analysis. The analysis itself is one of the most common and useful ways for marketing analysis. See also: classification, retention, customer, e-commerce, textmining, kdnuggets, KDD, CRM, warehousing, data, marketing, database, discovery, knowledge, contact, mining, web, analysis, basket, market, mining, text, datamining, mining, analysis, data |
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Small Freeware
