MetaLAN 1.8 Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools See also: systems management, remote control, help desk, helpdesk, WMI, WOL, shutdown, Registry, network management, network admin, registry editor, inventory, reporting |  
| Remote Administrator 2.2 Remote Administrator (Radmin) is a secure remote control software that
enables you to work on a remote computer as if you were sitting in front
of it. This program is the ideal remote access solution. You can access the
same computer from multiple places and use advanced file transfer,
remote shutdown, Telnet, OS-integrated NT security system support, etc.
Radmin outperforms all other remote controls in speed,
reliability and security. See also: remote support, remote access, remote administrator, radmin, remote control software, help desk, network management, helpdesk, remote control, remote administration, pc anywhere, netop, timbuktu, vnc, pcanywhere |  
| SRM Help Desk 2005 1.0 A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. See also: Help Desk, Customer Support, CRM, IT Help Desk |  
| Problem Solved 4.6 Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost. See also: Help Desk, Web enabled help desk, customer support, inventory |  
| AccessAble Help Desk Pro Edition 2.55 A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. See also: help desk, computer inventory, web enabled help desk, support requests, customer support |  
| Been There Done That 2006 Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. See also: customer support, IT help desk, help desk, computer inventory |  
| MailCOPA Email Software 7.01 MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. See also: email software, help desk software, email client, email program, MailCOPA, InterVations |  
| Anyplace Control 2.12 "Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. See also: anyplace control, vnc, remote desktop, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, vpn, data transfer, data exchange, transfering |  
| ProvideSupport: Live Chat for Website 3.2.4 Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial. See also: live chat software, live support live help chat software, live assistance, livechat, livehelp, livesupport, helpdesk, live help desk application, live customer support, customer service software, visitor monitoring, website, web site, push web pages |  
| Email Xray 2.6.1 Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. Search, print, or copy any view. Outlook add-in works with internet email, MS Exchange email, and MS Exchange Public Folders. Special features for easy network installation, registration, and feature control. See also: Outlook, Exchange, add-in, plugin, anti-phishing, phishing, identity theft, security, protect, report, help desk, support |  
| +Anyplace-Control+ 3.1 Anyplace Control lets you see the office computer screen and work with it at home, just as if you were sitting in front of it. You can have access to your email, programs, and network from anywhere. You will be able to transfer files or different data (text, graphics, etc.) between computers.
Leave the office early and finish your work from home. More and more workers are avoiding the commute and working from their homes, using the program. See also: anyplace control, vnc, remote desktop, file transfer, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, vpn, data transfer, data exchange, transfering |  
| LBE Desktop Helpdesk 4.0.155 Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking |  
| LBE Web Helpdesk 4.0.104 Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. See also: web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking |  
| Help Desk-99 4.0.163 Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking |  
| Instant Business Network 4.5.24 The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast. See also: Project management, collaboration, instant messaging, help desk |  
| Radmin Remote Control 3.0 Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology. See also: remote, control, access, administrator, software, computer, help desk, network, remotely, support, vnc, windows, tool, system, solution, server, security, secure, radmin, program, pc, management, fast, desktop, client, administration |  
| HelpBox 3.6 HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design. See also: Help desk software, web based help desk, helpdesk |  
| Instant Housecall Remote Support 3.4 Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies. See also: remote support, remote control, remote access, remote desktop, vnc, remote assistance, House call, Housecall, logmein, webex, pcanywhere, gotomypc, help desk, helpdesk, firewall, ultravnc, tightvnc, realvnc, router, nat, port forward, radmin |  
| HelpDesk CDRepairs 4.002 CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration See also: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk |  
| HelpDesk CDCorporate 4.001 CDCorporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration See also: helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk |  
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