ProvideSupport: Live Chat for Website 3.2.4

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

See also: live chat software, live support live help chat software, live assistance, livechat, livehelp, livesupport, helpdesk, live help desk application, live customer support, customer service software, visitor monitoring, website, web site, push web pages

ASPHelp 2.21

ASPHelp produces developers reference documentation for ASP web pages. Working from the ASP source files, ASPHelp allows the annotation of input parameters to a page for all possible execution paths, documentation of possible destination points from the web page. Additional processing options include, page level method documentation, object usage and with linkage to SQLHelp and DBDocumentor, the SQL used to build the web page.

See also: ASP documentation, querystring, asp HTML Help, page interface, information architecture, session variables, application variables, web page

GRCLive Business Edition 1.5

GRCLive Business Edition is a powerful and affordable communications tool with superior quality Video and Audio, Remote Desktop, File Share storage area, Whiteboard collaboration, Application Sharing, Remote Printing and Recording features. GRCLive Business Edition provides increased office productivity through real-time collaboration with co-workers, employees, and customers. Save time and money with less travel.

See also: web conference, web conferencing, video conference, collaboration, net meeting, desktop video conferencing, live meeting, online meeting, webconference, webmeeting, internet conference, live video conference, application sharing, file sharing, business communication

MetaLAN 1.8

Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools

See also: systems management, remote control, help desk, helpdesk, WMI, WOL, shutdown, Registry, network management, network admin, registry editor, inventory, reporting

Remote Administrator 2.2

Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security.

See also: remote support, remote access, remote administrator, radmin, remote control software, help desk, network management, helpdesk, remote control, remote administration, pc anywhere, netop, timbuktu, vnc, pcanywhere

SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

See also: Help Desk, Customer Support, CRM, IT Help Desk

Problem Solved 4.6

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

See also: Help Desk, Web enabled help desk, customer support, inventory

AccessAble Help Desk Pro Edition 2.55

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

See also: help desk, computer inventory, web enabled help desk, support requests, customer support

Been There Done That 2006

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.

See also: customer support, IT help desk, help desk, computer inventory

MailCOPA Email Software 7.01

MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users.

See also: email software, help desk software, email client, email program, MailCOPA, InterVations

Anyplace Control 2.12

"Anyplace Control" is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

See also: anyplace control, vnc, remote desktop, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, vpn, data transfer, data exchange, transfering

Email Xray 2.6.1

Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. Search, print, or copy any view. Outlook add-in works with internet email, MS Exchange email, and MS Exchange Public Folders. Special features for easy network installation, registration, and feature control.

See also: Outlook, Exchange, add-in, plugin, anti-phishing, phishing, identity theft, security, protect, report, help desk, support

+Anyplace-Control+ 3.1

Anyplace Control lets you see the office computer screen and work with it at home, just as if you were sitting in front of it. You can have access to your email, programs, and network from anywhere. You will be able to transfer files or different data (text, graphics, etc.) between computers. Leave the office early and finish your work from home. More and more workers are avoiding the commute and working from their homes, using the program.

See also: anyplace control, vnc, remote desktop, file transfer, helpdesk, help desk, pcanywhere, terminal server, remote access, remote computer, remote control, remote screen, remote control internet, access remote desktop, remote networking, administration remote secure, vpn, data transfer, data exchange, transfering

LBE Desktop Helpdesk 4.0.155

Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

LBE Web Helpdesk 4.0.104

Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

See also: web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking

Help Desk-99 4.0.163

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

See also: help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

Instant Business Network 4.5.24

The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.

See also: Project management, collaboration, instant messaging, help desk

Radmin Remote Control 3.0

Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chats, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.

See also: remote, control, access, administrator, software, computer, help desk, network, remotely, support, vnc, windows, tool, system, solution, server, security, secure, radmin, program, pc, management, fast, desktop, client, administration

HelpBox 3.6

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

See also: Help desk software, web based help desk, helpdesk

Instant Housecall Remote Support 3.4

Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

See also: remote support, remote control, remote access, remote desktop, vnc, remote assistance, House call, Housecall, logmein, webex, pcanywhere, gotomypc, help desk, helpdesk, firewall, ultravnc, tightvnc, realvnc, router, nat, port forward, radmin